Contact TGA: info@tga.gov.au | 1800 020 653 | More contact info Translate | Subscribe

We are currently experiencing intermittent issues with incoming and outgoing phone calls to and from the TGA. If you are unable to reach the TGA via phone, please make your enquiries by email: info@tga.gov.au.

Fees & payments

The TGA is required to recover its costs for all activities that fall within the scope of the Therapeutic Goods Act 1989, including the TGA's public health responsibilities.

  • A fee is charged for a service, such as a product evaluation, and the level is based on the cost of providing that service using an activity based costing methodology. A list of fees is included in Schedule 9 of the Therapeutic Goods Regulations 1990.
  • A charge is a form of tax imposed on the regulated industry and is applied annually based on a 1 July to 30 June financial year. A list of charges can be found in the Therapeutic Goods (Charges) Regulations 1990.

Consultation with industry representative bodies is undertaken in relation to changes to fees and charges and the TGA publishes Cost Recovery Impact Statements for each major industry sector.

Invoice and payment enquiries

If your enquiry is not specifically about payments & invoices, see: Contact the TGA

Email accountsrec@tga.gov.au
Phone
  • Accounts Receivable: +61 2 6221 6900

Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:

  • TTY or computer with modem users: phone 1800 555 677 then ask for 1800 020 653
  • Speak and listen (speech to speech relay) users: phone 1800 555 727 then ask for 1800 020 653
Fax +61 2 6232 8222
Postal address Accounts Receivable
Office of Corporate Services
Therapeutic Goods Administration
PO Box 100
Woden ACT 2606
Australia

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