Level: | Consumer |
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Class: | II |
Reference: | RC-2012-RN-00337-3 |
Date agreed: | 08 May 2012 |
Product: | Endeavour Industries brand Quad (4 X Point) Walking Sticks, Product Code X640. The product is an aluminium walking stick with a base of four legs and has an adjustable handle. Affected devices are labelled with an Endeavour Industries sticker. |
ARTG number: | 129396 |
Sponsor: | Endeavour Industries Pty Ltd |
Patient information: | As a precaution, you should stop using the Quad (4 X Point) Walking Stick (Product Code X640) labelled with an Endeavour Industries sticker. If you do not have an alternate walking stick available, it is recommended that you limit use of the Quad (4 X Point) Walking Stick and be aware that the handle may bend unexpectedly. An alternate walking stick should be used if possible while waiting for a replacement. |
Contact: | 03 9703 2900 - Endeavour Industries Customer Service Team |
Reason: | Endeavour Industries is recalling this walking stick because it has been manufactured using a grade or gauge of aluminium tube which is inadequate. Bending of the handle has occurred in some cases at less than the recommended user weight. This product has also failed TGA static loading (strength) testing. |
Classification system:
Class I defects are potentially life-threatening or could cause a serious risk to health.
Class II defects could cause illness or mistreatment, but are not Class I.
Class III defects may not pose a significant hazard to health, but withdrawal may be initiated for other reasons.
Class I & II recalls are considered to be safety related recalls.