The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.
The product is a chewable vitamin C supplement. The affected batch has been distributed nationwide.
What should I do?
Find out if your bottle of Ultra Potent-C Chewable (60s) is from the affected batch. Batch numbers are located under the barcode on the label.
If your bottle is from Batch 220380, you should immediately stop using it. You can return it to the place of purchase for a refund.
No other batches or other Bioceuticals products are being recalled at this time.
You can contact BioCeuticals Practitioner Support with any questions or concerns relating to this issue:
- 1300 650 455 (Ext 5) or practitionersupport@bioceuticals.com.au
What is the problem?
A consumer found a small fragment of metal about the thickness of a human hair embedded in a tablet. No serious injuries resulted from this incident.
An internal investigation found that the metal fragment was likely to be from the manufacturing process.
To minimise risks to other consumers, Batch 220380 is being recalled.
Small pieces of metal like the one found could cause injuries to the mouth and digestive tract.
No other reports of problems have been received by either BioCeuticals or the TGA.
Reporting problems
Consumers and health professionals are encouraged to report problems with medicines or vaccines. Your report will contribute to the TGA’s monitoring of these products.
The TGA cannot give advice about an individual's medical condition. You are strongly encouraged to talk with a health professional if you are concerned about a possible adverse event associated with a medicine or vaccine.