The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.
Consumers and health professionals are advised that Australasian Medical and Scientific Ltd (AMSL), in consultation with the TGA, is issuing a safety alert to notify of a potential increase in the number of tubing disconnections involving Comfort, Comfort Short and Contact Detach infusion sets.
Infusion sets are used in conjunction with an insulin pump to deliver a continuous dose of insulin to help people with diabetes maintain normal blood glucose levels.
If tubing becomes detached, insulin delivery is interrupted. The interruption of insulin delivery can cause hyperglycaemia, which, if left untreated, can have serious health effects.
The issue was identified following an increase in the number of reports of infusion set disconnection worldwide. The number of disconnections that have occurred is still very low.
This issue also affects the following two other infusion set brands produced by the same manufacturer:
Please note that the infusion sets are not being recalled.
Sites where the tubing may become detached.
Information for consumers
AMSL has written to Comfort, Comfort Short and Contact Detach infusion set users to notify them of this issue and the precautions they need to take to keep using the sets. If someone you care for uses one of these infusion sets, ensure they are aware of this issue.
Users are advised to:
- closely follow the Instructions for Use (IFU) included in the product box
- regularly check the tubing near the connection/disconnection point as shown in the diagram above to make sure it is not loose
- monitor blood sugar levels frequently using a blood glucose meter
- check both the tubing connection and blood sugar levels immediately before bedtime to confirm insulin delivery.
If the tubing becomes detached:
- do not attempt to reattach the tubing
- replace the infusion set immediately
- treat any high blood sugar level as per the treating health professional's advice
- keep the broken infusion set and telephone AMSL on 02 9496 3666 to arrange for return and replacement.
Please note that the device is not designed to sound an alarm if the tubing becomes detached.
If you have any questions or concerns about this issue, telephone AMSL on 02 9496 3666. Alternatively, you can speak to your diabetes nurse educator or other health professional.
Information for health professionals
AMSL has written to relevant health professionals and consumers for whom it has contact details advising of this issue.
If you are treating patients who use Comfort, Comfort Short or Contact Detach infusion sets, please ensure they are aware of this issue.
Advise patients of the actions they should take to continue using the infusion sets. These actions are listed in the Information for consumers section above.
If you or your patients have any questions or concerns about this issue telephone AMSL on 02 9496 3666.
Reporting problems
Consumers and health professionals are encouraged to report problems with medical devices. Your report will contribute to the TGA's monitoring of these products. For more information see the TGA Incident Reporting and Investigation Scheme (IRIS).
The TGA cannot give advice about an individual's medical condition. You are strongly encouraged to talk with a health professional if you are concerned about a possible adverse event associated with a medical device.