Updated information for repaired Philips Respironics Trilogy 100 devices

On 11 November 2022 we notified users that Philips Respironics (the manufacturer) had detected two problems with corrected Trilogy 100 ventilators.

This Alert was related only to Trilogy 100 ventilators that were repaired.

There is a concern that some patients are not following their treatment plan when ventilator alarms sound. In response, Philips is sending updated information to all affected patients. Philips are also providing further information to health care professionals on how to obtain a loan device, when a patient needs one.

Information for Patients

It is essential that patients or their caregivers follow their treatment plan when an alarm sounds. This includes calling 000 in an emergency, as well as investigating the source of the alarm.

If your ventilator is alarming with a High Priority alarm, either ‘Low Inspiratory Pressure or ‘Circuit Disconnect’ alarm:

1. Trouble-shoot to determine what the problem is by following the Trilogy 100 Instructions for Use particularly the Ventilator Alarms section on pages 2 – 4, noting that not every alarm is due to the foam blocking issue.
   1. Respond immediately, as a High Priority alarm alerts you to critical issues with your breathing or the ventilator’s operation.
   2. Always ensure you are being taken care of, i.e. that you are properly ventilated prior to referring to the Instructions for Use.
2. For patients with a secondary (back up) device, switch over to the other device.
3. Contact your clinical care team to determine if a loan device is required or you have further questions about your treatment.

IF THERE IS AN EMERGENCY, YOU MUST CALL 000

Philips Australia will work with your clinical care team to arrange a loan device if this is needed.

Information for health professionals

When the new silicone sound abatement foam is the cause of the High Priority Alarm, the patient’s clinical care team can contact Philips to organise a loan device.

Philips will arrange a loan device to be delivered to the patient or hospital. To ensure this occurs smoothly the following details are required.

• Serial number of affected reworked Trilogy 100 device
• If the loan device needs to be sent directly to the patient:
  • Complete and current prescription for required device from the prescriber
  • Patient name/care giver name and delivery details including phone number
• If the device is to be dispatched to a hospital:
  • Contact details of person receiving the device (this will be set with no prescription)

Further information can be found on the Philips website www.philips.com/src-update - external site.