WITHDRAWN - InstantScripts Pty Ltd fined $742,500 for alleged unlawful advertising of therapeutic goods

The following infringement notices have been withdrawn. See TGA and InstantScripts reach settlement for the latest information.

The Therapeutic Goods Administration (TGA) has issued 45 infringement notices totalling $742,500 to InstantScripts Pty Ltd for the alleged unlawful advertising of prescription-only medicines.

InstantScripts Pty Ltd allegedly advertised prescription-only medicines in conjunction with the provision of telehealth services. The company allegedly promoted the use and supply of medications such as antibiotics, insulin, blood thinners, and blood pressure and cholesterol medications.

Advertising prescription-only medicine directly to consumers is prohibited under the Therapeutic Goods Act 1989 (the Act), as appropriate treatment options involving prescription medicines should be determined by a health professional in consultation with their patient. Advertising directly to consumers could create an inappropriate demand for these medicines by patients and lead to unnecessary or harmful prescribing.

Further information on the advertising of therapeutic goods can be found on the ‘How to advertise’ section of our website.

The TGA will take enforcement action where serious non-compliance with the Act is identified. This includes issuing fines and undertaking criminal or civil court proceedings against non-compliant entities.

If you suspect non-compliance in relation to therapeutic goods or their advertising, you can report it to the TGA at any time.

Contact for members of the media:

• Email: news@health.gov.au 
• Phone: 02 6289 7400