Vicks VapoRub Xtra Strong 100g
Consumer Level Recall - Incorrect label on jar
Procter & Gamble Australia is recalling one batch of Vicks VapoRub Xtra Strong 100g (AUST L 372739) because the jar has been incorrectly labelled as Vicks Vaporub ointment 100g when it contains the Xtra Strong formula.
Vicks VapoRub Xtra Strong is used to relieve/reduce symptoms of common colds such as muscle pain, headaches, nasal congestion and cough.
The outer carton has the correct label and includes the necessary information.
Normally, Vicks Xtra Strong has
- a red lid and
- a red label on the jar, while the
Standard Vicks Vaporub has
- a green lid and
- blue/green label on the jar.
The incorrectly labelled jar is batch number 222605. It has a red lid and the standard blue/green label (pictured).
What should I do?
You can identify the affected product by:
- its red lid and a blue/green label.
- checking the packaging carton or the jar label to see if you have batch 222605.
If you have batch 222605, you should return it to the place of purchase for a refund or replacement.
If you have any questions or concerns, contact the Procter & Gamble Customer Service team on 1800 028 280 or your health professional.
No other batches of Vicks VapoRub Xtra Strong are being recalled at this time.
What is the problem?
Vicks VapoRub Xtra Strong contains different levels of active ingredients (menthol and Eucalyptus oil), excipient ingredients, warning statements and usage instructions than Vicks VapoRub Ointment.
The Vicks VapoRub label does not list 3 excipient ingredients (cedarwood oil, cardamom and ginger) that are present in the Vicks VapoRub Xtra Strong formula. People with known sensitivities to these would be susceptible to a reaction if they only rely on the jar label.
Reporting problems
Consumers and health professionals are encouraged to report problems with medicines or vaccines. Your report will contribute to the TGA’s monitoring of these products.
The TGA cannot give advice about an individual's medical condition. You are strongly encouraged to talk with a health professional if you are concerned about a possible adverse event associated with a medicine or vaccine.