Reporting adverse events for consumers

Adverse events include a side effect, reaction or other problem with a medicine, vaccine or medical device. Your report can help keep others safe.

On this page:

Choose an option below to make a report. If you’re not sure which applies to you, choose the best option and we will check the report when we get it.

Read Reporting adverse events to find out more about making a report.

Report a medicine or vaccine adverse event

Phone - external site

Call 1300 633 424 Monday to Friday, 9am to 5pm AEST. A registered pharmacist will give advice about your issue with a medicine or vaccine. This service is free to Australians.
Online - external site

Make a report through the Adverse Event Management System. Give as much information as you can.

Online - external site

Make a report through the Medical Device Incident Report system. Give as much information as you can.
If you need help to make a report, call 1800 809 361 or email iris@health.gov.au.

You can make reports for other issues related to medicines, vaccines and devices.

This includes suspected illegal importation, manufacture, supply, commercial possession or advertising of vapes and vaping goods.

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